Service and Maintenance
EUC is a leading Doors solution provider and we cater to the Commercial, Industrial, Residential Door Solutions in the UAE and GCC. Our high standard products are supported by our value added services.
As a reliable and long term partner, Our philosophy is to support our customers in optimizing the results in daily business. Therefore, individual customer service after delivery is of high importance for us.
Industrial Call Out Services (ICS)
Problems arise when you least expect them and the customers will require to solve it on an emergency basis. We have a Call out service team dedicated for service maintenance. All our service team are experts in the field and are factory trained and certified. The service team is available for support through telephone, email and/or onsite services.
Our ICS features are as follows
- Site Survey
- Repair and maintenance work
- Installation and commissioning
- Genuine spare parts
- Fixed service call fees
- Annual Maintenance Contract (AMC)
Apart from our ICS, we have a full-fledged division for the AMC. Our customised solutions as part of AMC provide value for money.
Our experienced technical team makes sure that the issues reported by customers are sorted out in hours instead of days.
We provide ICS and AMC’s for the following products :
Sectional overhead doors
High Speed Panel Doors
High Speed Doors